Terms and Conditions


Last Updated: 10/27/2024

Welcome to CaribeHotSpot.com, your trusted tourism partner for transportation, tours, and reservations. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.


1. Definitions


  • - "Website" refers to CaribeHotspot.com.
  • - "Services" refers to all offerings provided by the Website, including transportation, guided tours, excursions, online reservations, and any related services.
  • - "User" refers to anyone who uses the Website, including those making reservations, inquiries, or browsing information.
  • - "Company" refers to Caribe Hotspot, the owner and operator of CaribeHotspot.com.

2. Acceptance of Terms


  • - By accessing or using our Website, you confirm that you have read, understood, and agreed to these Terms and Conditions.
  • - Caribe Hotspot reserves the right to modify these Terms and Conditions at any time. Users are encouraged to review this document periodically.

3. Services Provided


  • - Caribe Hotspot offers a platform for booking transportation, tours, excursions, and related tourism services.
  • - The Website also provides information about available tours, itineraries, pricing, and availability.
  • - The Company makes every effort to ensure accuracy but does not guarantee that all content is current, accurate, or error-free.

4. User Responsibilities


  • - Users must be at least 18 years of age to make reservations on the Website.
  • - Users agree to provide accurate, complete, and up-to-date information when using the Website, booking services, or creating an account.
  • - Users are prohibited from engaging in any activity that could harm, disrupt, or interfere with the Website or our Services.

5. Bookings and Payment


  • - Users may book services online, subject to availability.
  • - Payments are required at the time of booking unless specified otherwise.
  • - Pricing may be subject to additional taxes, fees, or charges, which will be displayed during checkout.
  • - Users are responsible for reviewing all reservation details and ensuring accuracy before completing payment.

6. Cancellations, Modifications and Refunds


  • - User-Initiated Cancellations: Users may cancel bookings in accordance with the cancellation policy outlined for each service. Cancellation policies may vary by service type (e.g., tours, transportation).
  • - Refunds: Refund eligibility and the amount refunded, if any, will depend on the specific cancellation policy associated with the service.
  • - Company-Initiated Cancellations: Caribe Hot Spot reserves the right to cancel bookings due to unforeseen circumstances (e.g., weather conditions, emergencies). In such cases, the User may be entitled to a full refund or a rescheduled service.

7. Disclaimer of Liability


  • - Caribe Hot Spot is not responsible for delays, accidents, injuries, loss, or damage to property resulting from use of our Services, except where required by applicable law.
  • - All Services are provided on an “as-is” basis without any warranties, express or implied. Users agree to use our Services at their own risk.
  • - The Company is not responsible for any discrepancies in services rendered by third-party providers, such as external tour guides or transportation operators, which may be accessed or booked through our Website.

8. User Conduct


  • - Users agree not to misuse the Website or engage in any behavior that is unlawful, abusive, or could harm Caribe Hot Spot’s reputation.
  • - The Company reserves the right to terminate access or cancel bookings for any User who violates these terms or engages in harmful conduct.

9. Intellectual Property


  • - All content on CaribeHotSpot.com, including text, graphics, logos, images, videos, and software, is the property of Caribe Hot Spot and is protected by copyright, trademark, and other intellectual property laws.
  • - Users may not copy, reproduce, distribute, or use any content from the Website without express written permission from Caribe Hot Spot.

10. Third-Party Links


  • - Our Website may contain links to third-party sites for additional information or partner services. Caribe Hotspot does not endorse, control, or assume responsibility for the content or privacy practices of these sites.
  • - Any use of third-party sites is at the User’s own risk.

11. Privacy and Data Use


  • - Caribe Hotspot is committed to protecting User privacy. By using the Website, Users consent to the collection and use of personal information as outlined in our Privacy Policy.
  • "We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. Our privacy statement caribehotspot.com/privacy-policy has more details."

12. Changes to Services and Terms


  • - Caribe Hotspot reserves the right to modify, suspend, or discontinue any part of the Services offered, including updating prices, availability, or the terms governing each service, at any time without prior notice.
  • - Continued use of the Website after changes have been posted constitutes acceptance of the updated Terms.

13. Governing Law and Dispute Resolution


  • - These Terms and Conditions shall be governed by the laws of Cancun, Quintana Roo, Mexico
  • - Any disputes arising from these Terms or from use of our Services will be resolved through binding arbitration or in the courts of the specified jurisdiction, at the sole discretion of Caribe Hot Spot.

14. Contact Information


If you have any questions, concerns, or require assistance, please reach out to us: